.Five9 (FIVN) has been granted the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Connect with Centers as well as called a Forerunner in two Aragon Research study Globe reports: AI Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The provider was recognized as one of the most critical vendor in the artificial intelligence Broker Operating systems report.At the center of Five9’s development is their sight for The brand-new CX, where AI Agents and also AI-empowered Human being Agents work together to provide hyper-personalized client knowledge. The provider lately introduced brand-new developments featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of modern technology in market evolution and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives AI et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually also named a Forerunner in The Aragon Research Study World for Artificial Intelligence Agent Platforms in the ICC, 2025 and also Aragon Analysis World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has actually been actually called a victor of the 2024 Aragon Analysis Innovation Award for AI Call Centers. Also, Five9 has been actually called a Forerunner in two Aragon Research study Planet files: AI Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Research underscores Five9’s setting as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 document positions Five9 as the absolute most
critical seller ranked in
the report, identifying Five9 s strategic vision for AI-driven innovation in CX. At the center of this particular advancement is Five9’s goal for The brand-new CX where Artificial Intelligence Representatives and also AI-empowered Human Professionals team up to deliver hyper-personalized, easy consumer knowledge. Through inspiring companies to provide transformative customer interactions while lessening expenses and improving performance, Five9 is specifying brand new specifications for AI-powered remedies in the contact center market.
AI is fundamental for making extraordinary client adventures, as well as we are recognized to be identified through AragonInvestigation as ingenious for our efforts to push the intelligent contact facility forward, said Jonathan Rosenberg, Main Modern Technology Officer and also Head of AI, Five9. Our concentration has been actually, as well as are going to continue to be, aiding organizations deliver those adventures along with user friendly resources as well as capacities. Along with each brand-new advancement, we take a step forward for both Five9 and for the industry all at once.
The Aragon Research study Technology honor recognizes suppliers leveraging visionary use of innovation to certainly not only conform as markets transform, however to actively disrupt as well as notify just how their markets will develop. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors event.Five9’s devotion to innovation, especially its eyesight for mixing AI Agents and AI-empowered Human Professionals, is preparing a new requirement for exactly how services can deliver hyper-personalized and seamless client experiences, pointed out Jim Lundy, Creator, Chief Executive Officer and Lead Analyst, Aragon Research Study. This award and also record identification improves Five9’s devotion to providing artificial intelligence innovations for CX.
Previously this year, the business offered new advancements, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives, that completely transform the method companies approach CX, steering much better outcomes for both consumers as well as brokers. About Five9. The Five9 Smart CX System, powered through Five9 Brilliant AI, provides an extensive rooms of answers to power AI-elevated client expertises that deliver much better service outcomes and also Bring Joy to CX.
Our consolidated cloud-native offering enables hyper-personalized client knowledge as well as even more inspired employees, creating every client interaction much more linked, simple and easy, and private. Trusted by 2,500 +customers and 1,400+ partners worldwide, Five9 unites the power of artificial intelligence, our system, and also our individuals to steer AI-elevated CX.To read more, visit www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Rights Set aside.
The identity of an Aragon Study honor champion is not a recommendation through Aragon Investigation of any sort of vendor, product, or even solution. Perspective resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant honors did Five9( FIVN) win in 2024 from Aragon Research? Five9 won the 2024 Aragon Investigation Advancement Honor for AI Connect With Centers and also was called an Innovator in 2 Aragon Study Planet documents: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What new AI items performed Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to change customer experience control.Exactly how does Five9’s( FIVN )NEW CX eyesight influence customer service? Five9’s brand new CX vision blends AI Brokers along with AI-empowered Human Representatives to deliver hyper-personalized, uncomplicated customerexpertises while decreasing prices and also strengthening effectiveness.
What was actually Five9’s( FIVN) tactical role in the Aragon Study World 2025 record? Five9was placed as the most tactical supplier in the artificial intelligence Agent Platforms in the ICC, 2025 report, identifying their important vision for AI-driven technology in CX. When did Five9( FIVN) acquire the AragonResearch Development
Award
?
Five9 was formally introduced with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.